Last updated: November 8, 2025

Welcome to RE-SITU (“we”, “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [re-situ.com] (the “Site”) and when you interact with our services (such as booking a personalized tour, subscribing to our newsletter, or contacting us).

1. Information We Collect

We may collect and process the following types of personal information:

1.1. Information You Provide Directly

Contact details: Name, email address, phone number, and preferred contact method when you fill out a contact or booking form.

Booking information: Preferred dates, group size, tour interests, and any special requests.

Newsletter subscription: Your name and email address when you subscribe to receive updates.

Payment information: If you book a paid tour, your payment is processed securely via our payment partner (e.g., Stripe or PayPal). We do not store your full credit card details.

1.2. Information Collected Automatically

Cookies and analytics: We use cookies and similar technologies to analyze site usage, improve performance, and personalize your experience.

Technical data: IP address, browser type, operating system, and referring website.

Usage data: Pages visited, time spent on the site, clicks, and interaction patterns.

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to your inquiries and booking requests.

To personalize your tour experience based on your interests and preferences.

To send booking confirmations, updates, and customer support messages.

To send occasional newsletters or marketing communications (only if you opt in).

To improve our website and services through analytics and feedback.

To comply with legal and administrative obligations.

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

Your consent (e.g., subscribing to our newsletter or sharing tour preferences).

Performance of a contract (e.g., managing your booking).

Our legitimate interest (e.g., improving services, ensuring website security).

Legal obligation (when required by applicable law).

4. Data Retention

We retain your data only for as long as necessary:

Contact and booking data: up to 3 years after your last interaction.

Newsletter subscription: until you unsubscribe.

Payment records: as required by accounting and tax laws (usually 6–10 years).

After this period, your data will be securely deleted or anonymized.

5. Sharing Your Data

We do not sell or rent your personal data.

We may share information only with:

Service providers helping us operate the website or process bookings (e.g., hosting provider, payment gateway, email marketing service).

Professional partners (e.g., licensed guides or artisans) when required to organize your tour, and only with your consent.

Authorities when required by law.

All partners are bound by confidentiality and data protection obligations.

6. Cookies and Tracking Technologies

Our site uses cookies to:

Remember your preferences (e.g., language, session).

Measure and improve website performance via analytics tools (such as Google Analytics).

Support marketing and remarketing campaigns (if applicable).

You can manage or disable cookies in your browser settings at any time.

7. International Data Transfers

If you are located outside France, your data may be transferred and processed in France or other EU countries.

We ensure that all transfers comply with GDPR standards and use appropriate safeguards where applicable.

8. Your Rights (Under GDPR)

You have the right to:

Access, correct, or delete your personal data.

Withdraw your consent at any time.

Object to processing or request data portability.

File a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) or your local data protection authority.

To exercise your rights, contact us at:

📧 privacy@re-situ.com

9. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

While no online service is 100% secure, we continuously update our security practices.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.

Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions or concerns about our privacy practices, please contact us:

RE-SITU

📍 Paris, France

📧 privacy@re-situ.com

🌐 https://www.re-situ.com